Privacy Policy

This Privacy Policy explains how Ana Santaolalla, M.A., LMFT ("we," "us," or "Ana") collects, uses, and protects information you provide through this website, therapywithana.com. It applies to information collected through the website — including the newsletter signup form — and not to information exchanged within a professional therapeutic relationship, which is governed separately by our clinical practice policies and applicable law.

Information we collect

• Newsletter signups. When you subscribe, we collect the email address you provide and the fact that you consented to receive communications.
• Contact inquiries. If you email or call using the details on our Contact page, we receive the information you choose to share.
• Basic technical data. Like most websites, our hosting and email providers may process limited technical information (such as IP address and browser type) to deliver and secure the service.

How we use your information

• To send you the newsletter and occasional updates you signed up for.
• To respond to questions or requests you send us.
• To maintain the security and proper functioning of the website.

We do not sell, rent, or trade your personal information, and we do not use it for advertising by third parties.

Email & newsletter

Our newsletter is delivered using SendGrid (Twilio Inc.), which stores subscriber email addresses and processes sends on our behalf. Every newsletter includes an unsubscribe link; selecting it removes you from the mailing list immediately. You may also unsubscribe at any time by emailing us at the address below. We keep your email on the list only until you unsubscribe.

Protected health information

The newsletter is a general marketing communication. Please do not include confidential or health-related details when subscribing or contacting us through the website. The website mailing list is kept separate from any clinical records, and subscribing does not create a therapist–client relationship.

Your choices & rights

• Unsubscribe from the newsletter at any time using the link in any email.
• Request that we access, correct, or delete the information you've given us.
• California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these, contact us below.

Data security

We use reputable service providers and reasonable safeguards to protect the information you provide. No method of transmission or storage is completely secure, but we take care to limit access to your information to what is necessary to operate the newsletter and respond to you.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page.